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Restaurant Table Management & Yield Management
Table Management
restaurantdiary is designed to take your restaurant managers’ booking practices and systemise them into a set of rules that assists all staff to efficiently manage the daily operations of the restaurant.
restaurantdiary will automatically select the most appropriate table based upon a set of rules that is customised to each restaurant, these rules are setup to include;
- Table rankings
- Available table joins
- Expected stay of customers
- Yield management; and
- Customised rules (e.g. No 2’s at 4’s, no groups over 16 between 7pm - 8pm).
Yield Management
Restaurant yield management is about selling the right seat to the right customer at the right price and for the right duration.
Restaurantdiary will help your restaurant in achieving the most revenue possible and also in delivering the greatest value to your customer.
Managing the duration of a customer stay is complex and relies on control of food production and the service cycle. Restaurantdiary will successfully help your restaurant implement your yield management plan.
You can precisely control the flow of customers into your restaurant based on rules set by you. The rules will take into account party size, special promotion, day or time.
Some practical restaurant management examples
- Stop selling tables for 4 to 2 cover parties when you're busy. You can set the system so the smallest party size you accept for a 4 top is 3 covers. If your 2's are all sold, the system will automatically try to sell an earlier or later available table.
- Avoid large parties at peak times and automatically move them to later in the service so you can sell the tables beforehand.
- Limit the number of covers you will accept at peak times when you know you can sell tables, and increase the number at slower times.
- Manage your kitchen flow by setting parameters that limit the load on the kitchen in any given period.
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