How restaurantdiary Restaurant Software Works

Web Based Software

restaurantdiary is web based software and distributed under the Software as a Service (SaaS) model.
restaurantdiary is run through any modern web browser on any computer with internet access.
It can be run by multiple users from any part of the world.
The owner can be overseas and still be able to access the system to view what is happening with the restaurant.

The expensive I.T. infrastructure needed to run restaurantdiary is owned and managed by our professional staff.
There is no software to install. restaurantdiary can even use some POS touch screens.

Your Own Unique Database

Each restaurant is assigned a unique central database. Information relating to restaurant reservations/bookings & customer details are collected in the database. Information is collected from various sources either online or in the restaurant.

Information is used to effectively manage your reservations and manage your tables.
Customer data is used to effectively market to your customers using email or sms.
Reports are produced to report on your key performance indicators.

Customised to your Restaurant

restaurantdiary is flexible enough to work in every type of restaurant.
restaurantdiary is customised to match each restaurants own unique layout and operations.
Managers can set specific rules based on their own booking practices to manage bookings and effectively manage tables.

Managed by Professional I.T. Staff

restaurantdiary takes the I.T. burden of restaurants. All the expense hardware and software is owned and managed by our professional staff.
The equipment is stored in a secure location off-site. restaurantdiary is delivered to the restaurant via any modern internet browser.

Our staff proactively monitors & maintains the software to ensure that it is running without any complications.
System maintenance is performed outside restaurant operating hours to avoid any conflict with restaurant services.
Updates and patches are installed as soon as possible to ensure that you have the most up-to-date and reliable reservation system.

Your restaurant's database is backed up securely off site. The important data is safe and secure.

We run 24/7 support to respond quickly to any issues

Off-line Mode

restaurantdiary is able to run off-line with out an internet connection. So in the rare event, you are unable to access the internet or software, you can still run your service without a problem.